Warranty Policy Technical Support

Customer Support / Warranty Policy


LUXA2 warrants power, audio, holder solutions and accessory products contained in the original packaging to be free from defects in materials and workmanship when used normally for the following periods:


LUXA2 Product Guarantee
Product Warranty
Power Solution
(Excluding WPC series)
Audio Solution ONE (1) YEAR
Holder Solution ONE (1) YEAR
(Including WPC, Power Adaptor series)

Please note the following is required for all warranty claims:

  • ● We require a copy of the original proof of purchases
  • ● Screenshots are not accepted
  • ● Clear description of the product
  • ● Product’s date of purchase
  • ● Invoice or receipt number
  • ● Reseller’s contact information

Guarantee Cover

Guarantee doesn't cover


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